Terms and Conditions

Privacy Policy

JAMM co. may collect personal data which is communicated as part of you registration to our newsletter or direct mail. This also is the case when you purchase any product from our online or retail store. Any personal information shared with JAMM co. will be treated with the strictest confidence provisioned by the Data Protection Act no 78-17 of 6th January 1978. You also have the right to access, remove or update your personal information. You can do this by sending a request to sales@jamm-co.co.uk. We will be happy to help.

JAMM co use your details to deliver the products to you, keep you informed on new launches through our news letter and for our own market research.

JAMM co. does not deal with or forward any information to third parties.


Dispatch Timings

All orders placed after 2pm will be posted the following day. Orders placed after 2pm on a Friday's will be posted on the following Monday.

If products are out of stock, please allow 14 working days for delivery

Disclaimer

Products may vary in shade depending on your device. All efforts have been made to represent the products correctly. JAMM co. cannot be held responsible for how the product appears on your device.


Copyright

All copyright, trademarks and all other intellectual property rights are owned by JAMM co.

By using this website you agree to access content solely for your personal use. You may not use any of the images on the website without written consent from JAMM co. Any advice given on the website is to be taken lightly and considered as tips and personal techniques. This may not be your way but it is the JAMM co way.

JAMM co reserve the right to update, remove and change the website at any time without notice. We are not responsible for any glitches or viruses on our website, if we are aware of any viruses they will be dealt with as quickly as possible.


Returns Policy

We hope that you love your gorgeous JAMM co products as we are committed to deliver you the best!

If there is a problem please notify us directly within 7 days and we will endeavour to help you. Contact sales@jamm-co.co.uk for help.

You may return your products within 14 days of delivery.

Only items in their original packaging which are unused can be returned. The product must be in a saleable condition.

NOTE if we deem that the returned product has been used or tested we will return the product directly to your original postal address. JAMM co are not responsible for any losses during your return delivery of goods to us. JAMM co recommend you return your product as recorded delivery. JAMM co will refund up to £3.00 for this. Please ensure that the receipt for recorded delivery is sent with the product or JAMM co cannot refund your delivery charge up to £3.00.

An exchange will be posted within 14 days if an item is in stock, however if an item is out of stock please allow 30 days for delivery. You may cancel an order as long as it hasn't been dispatched, please contact sales@jamm-co.co.uk and we will help you with this.

Exclusions from refunds and exchanges due to hygiene reasons:

  • Lip Gloss
  • Liquid Velvet Lipstick
  • Vinyl Lipgloss
  • Mascara and eyelashes
  • Brushes
  • Eyebrow palettes - includes the brush